The developer behind Wuthering Waves has apologized for its rocky launch and offered players compensation.
Wuthering Waves is an open-world Genshin Impact -style Gacha game from Chinese developer Kuro that launched globally in free-to-play form across PC and mobile this week.But the launch has seen a number of issues since, including a raft of bugs and lag problems. In a tweet, Kuro said it was actively working on solutions to these problems. “We are committed to constant self-reflection and improvement, with your satisfaction as our top priority,” the developer said. “We are incredibly grateful for your understanding and patience during our recent technical issues.”
The scale of the technical issues is laid out in a post on the Wuthering Waves website. There was a login timeout issue, now said to be fixed, a problem with age authentication, which is under investigation, forced logins every time the game client is relaunched on PC, crash issues, glitches on certain Android devices, poor quality localization, and performance issues including lag, freezes, frame-rate drops, devices overheating, blurry graphics, and force quits.
