000001673 | Final Fantasy VII Rebirth
If you are unable to log into your account, please try the following troubleshooting steps when logging in:
- Ensure you select the correct account from the login menu. If you play FINAL FANTASY XIV, be sure to select the “Square Enix Account” button.
- Ensure you have entered your password correctly.
- Please try another browser and disable any add-ons manually or use an incognito or private browsing session to temporarily disable them.
- Please try using the reset password function on the log in screen. You will then receive an email to help you reset your password.
- If none of the above steps help to solve your issue, please contact our Support Team and provide the following information:
- URL of the website you are trying to log into
- The email and username you are trying to use